Best Practices For Salesforce Integration Testing
Customer Relationship Management (CRM) has become an integral part of any online business. CRM is one of the major technologies through which the company (or enterprise) can manage relationships and interactions with current as well as prospective customers.
The CRM landscape is very competitive, as customers have the option to choose from a wide range of CRM tools like Oracle CRM, Hubspot CRM, Microsoft Dynamics CRM, Salesforce CRM, Freshsales CRM, and more. Though there are a large number of CRM players in the market, Salesforce CRM is ranked # 1 in terms of market share.
When using Salesforce CRM, it is important to also focus on Salesforce CRM testing so that the end customers can witness a glitch-free CRM experience. Any glitches (or bugs) on the CRM front will have an impact on the lead pipeline which in turn might impact the growth of the business.
Considering the implications that CRM has on the business, it is important to invest in CRM testing from the very beginning of the development cycle. Like any other form of automated software testing, it is imperative to focus on all the major forms of testing — including integration testing.
For starters, integration testing is performed to ensure that the product features work as intended when all the modules are packaged together…
